Licenses, Upgrades & Revisions
All Light Illusion software tools are single workstation licensing, and use different forms of licensing depending on the actual software in use, with the license predominantly locking to the hardware and OS configuration of the system the software is installed on.
Any change in the PC hardware or OS configuration will result in the license registration locking-out, as to the license system this will appear to be a different PC from the original one the software was installed on..
The cost of upgrading from one LightSpace CMS license level to another varies depending on the age of the existing license, with a sliding scale upgrade charge applied based on license age.
For an official Upgrade Quote, please contact Light Illusion directly.
Contact Light Illusion
All software products include free software revision updates for all options purchased, for the life of the specific product.
New software modules and alternative product options are separately chargeable, as are new software releases.
License Change or Reset
When upgrading or changing a LightSpace/SpaceMan/SpaceMatch license - for example from the Free LightSpace DPS license to a paid for LightSpace license - it may be necessary to first delete the existing license.
- Navigate to C:\Program Files (x86)\Light Illusion\LightSpace CMS
(Or C:\Program Files (x86)\SpaceMan or C:\Program Files (x86)\SpaceMatch)
- Locate IPClient_uninstall.exe and Run
This will remove any existing licensing, and will enable the new update to be 'Activated' and Re-Licensed with a new/different license when re-started.
Note: Should the above fail, navigate to C:\ProgramData\IProt, and delete the folders found there.
PC Hardware Change
If moving a LightSpace/SpaceMan/SpaceMatch license, due to a PC failure, or the PC hardware (or sometimes operating system) has changed, you will need to contact Light Illusion to request the License Registration to be re-set.
Before requesting a license re-set make sure any previous installation has been uninstalled, or the license re-set will fail.
Remember to include your license code with the request for a re-set, as well as information on why the re-set is required: a hardware change to the PC; a large OS Update; replacing an old PC, etc.
(Note: The License Code must be provided as text within the body of an e-mail, not as a picture attachment.)
For MatchLight licenses, a replacement license will need to be requested as a different licensing approach is used.
A license reset will be performed as quickly as possible, often immediately, but can take up to 24 to 48 hours, depending on location and timing.
Contact Light Illusion