When attempting to save a PDF Report some users will see the error message "Error saving the PDF, file opened somewhere else".
This is actually an incorrect error message, as it is not the PDF that is 'open' somewhere else...
The real issue is that for some reason the PC is not allowing LightSpace CMS to 'open' the default Light Illusion Logo for the PDF Report.
(Although the error message doesn't make this obvious...)
If you select a different logo to use, navigating to the Logo from within PDF Report options menu, the error will not happen.
We are talking with Microsoft to see why this happens on some PCs, and not others.
Please note; If you ignore the error message, the PDF Report will be generated, just without a Logo!
Mob Boss at Light Illusion