I've performed a full characterization of my BenQ PV270 and created a 3D LUT, which was then rechecked and verified. However, I'm running into an issue when I follow the guide for uploading the LUT to my PV270's hardware.
The Upload pop-up window allows me to select BenQ as "device type," but even though I can tick and un-tick NULL Cube, the "Monitor Name" selection is greyed out, and "Select Cal Set" is empty. If I just hit Upload without selecting a monitor, I get an error message about failing to initialize the BenQ monitor.
I am running Windows 10, and the monitor is connected to the LightSpace PC via USB that was supplied by BenQ. Does the monitor need a driver download or some kind of firmware update?