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V9 Upgrade - PLEASE READ!

 
Author Steve

INF
Male
#1 | Posted: 18 Feb 2018 04:10 | Edited by: Steve 
With the release of v9 LightSpace, including the New Gen3 Colour Engine, there is a requirement for all user licenses to be reset.

This is stated within the 'Changes' note provided with the v9 software download, as well as within the body of the actual download email.

The Changes note states:
-- Change to Licensing to reduce lockout due to OS updates
(Will require a license re-set by Light Illusion, so plan that into any update schedule!)


And the download email states:
***If UPGRADING FROM A PRE v9 LIGHTSPACE INSTALLATION YOU WILL NEED TO REQUEST A LICENSE RESET!***

For information on requesting a license reset see:
https://www.lightillusion.com/upgrades_licenses.html
(The License Re-Set section)

We are getting a number of requests for support from users who have obviously not read the provided information.
Please, please read the provided documentation with all updates

Steve
Steve Shaw
Mob Boss at Light Illusion

Author Steve

INF
Male
#2 | Posted: 2 May 2018 21:35 
Just a reminder that anyone upgrading to V9 LightSpace from a previous version needs to read this thread!

Steve
Steve Shaw
Mob Boss at Light Illusion

Author Steve

INF
Male
#3 | Posted: 11 Jun 2018 19:07 
Bouncing back to the top, as we are still getting customers not reading the 'upgrade to V9' information provided in the download email!

Steve
Steve Shaw
Mob Boss at Light Illusion

New Software Releases Light Illusion Forums / New Software Releases /
 V9 Upgrade - PLEASE READ!

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